Privacy Policy

Last Updated: August 4, 2026

At Lorvixen™, we respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or complete a purchase.

By using the Lorvixen™ website, you acknowledge the practices described in this policy.

1. Information We Collect

We collect information that helps us provide a smooth shopping experience, process orders, and improve our services.

Information You Provide Directly

When you interact with Lorvixen™, we may collect information such as:

• Name

• Email address

• Shipping address

• Billing information

• Phone number

• Payment-related details

• Messages sent to customer support

This information may be collected when you:

• Place an order

• Contact our support team

• Subscribe to updates

• Participate in website activities

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address

• Browser type

• Device information

• Website interaction activity

• Pages viewed and browsing behavior

This information helps us understand how visitors use our website and improve the overall customer experience.

2. How We Use Your Information

Lorvixen™ uses collected information for purposes including:

Order Processing & Delivery

To:

• Complete purchases

• Process payments

• Arrange shipment

• Provide order confirmations and tracking updates

Customer Support

To:

• Respond to questions

• Provide assistance

• Improve communication with customers

Website Improvement

To:

• Enhance website performance

• Understand customer preferences

• Improve products and services

Security Protection

To:

• Detect suspicious activities

• Prevent unauthorized transactions

• Protect our customers and website operations

3. Information Security

Protecting your personal information is important to us.

Lorvixen™ uses appropriate security measures designed to help protect customer information, including:

🔒 Secure Transactions
Payment information is processed through trusted payment providers using encrypted technology.

🔐 Limited Access
Personal information is only accessible to authorized parties who require it to provide services.

💳 Payment Information Protection
Lorvixen™ does not store complete credit or debit card information on our own servers after payment processing.

4. Sharing of Information with Third Parties

Lorvixen™ does not sell your personal information for independent third-party use.

However, we may share limited information with trusted service providers that help us operate our business, including:

• Payment processors

• Shipping providers

• Website hosting services

• Customer service platforms

• Marketing and analytics providers

These partners only receive information necessary to perform their services.

5. Advertising & Marketing Technologies

Our website may use cookies, pixels, and similar technologies provided by third-party advertising partners.

These technologies may help us:

• Measure advertising performance

• Understand website activity

• Provide more relevant advertisements

Third-party providers may collect information according to their own privacy policies.

You may manage advertising preferences through your browser settings or available opt-out options provided by these services.

6. Cookies Policy

Lorvixen™ uses cookies to improve website functionality and provide a better shopping experience.

Cookies are small data files stored on your device that help websites remember certain information.

We may use cookies for:

Essential Cookies

Used for important website functions such as:

• Shopping cart features

• Checkout processes

• Account access

Analytics Cookies

Used to understand:

• Website performance

• Visitor behavior

• Customer interactions

Marketing Cookies

Used to support:

• Advertising measurement

• Personalized marketing experiences

You may disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

7. Third-Party Websites

Our website may contain links to external websites, applications, or services.

These third-party websites operate independently and have their own privacy practices.

Lorvixen™ is not responsible for the privacy policies, content, or security practices of external websites.

We encourage customers to review the privacy policies of any third-party websites they visit.

8. California Privacy Rights (CalOPPA)

In accordance with California privacy requirements:

• Visitors may browse our website without creating an account

• Our Privacy Policy is available through a visible website link

• Updates to this policy will be posted on this page

• Customers may request corrections to personal information by contacting us

9. Do Not Track Requests

Some browsers provide a “Do Not Track” feature.

Where applicable, Lorvixen™ respects browser privacy preferences and provides customers with available options to manage tracking technologies.

10. Children’s Privacy

Lorvixen™ does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us immediately.

Upon verification, we will take appropriate steps to remove such information.

11. Data Protection & Security Incidents

We maintain reasonable safeguards designed to protect personal information.

In the unlikely event of a data security incident affecting customers, we will take appropriate actions, which may include notifying affected users and providing relevant information as required by applicable laws.

12. Email Communication & CAN-SPAM Compliance

We may use email addresses provided by customers for:

• Order confirmations

• Shipping updates

• Customer service communication

• Promotional messages when permission has been provided

We follow applicable email marketing requirements by:

• Providing clear sender information

• Avoiding misleading messages

• Including unsubscribe options

• Respecting opt-out requests

13. Your Privacy Choices

You may contact us if you would like to:

• Update your personal information

• Ask questions about data usage

• Request assistance regarding privacy matters

• Manage communication preferences

14. Contact Us

If you have any questions about this Privacy Policy or how Lorvixen™ handles your information, please contact us:

Email:
service@lorvixen.com

Company:
Xuzhou Chonglejia Network Technology Co., Ltd.

Thank you for trusting Lorvixen™.
We are committed to protecting your privacy while creating a secure and enjoyable shopping experience for you and your pets.