Access, Eligibility & Account Information

You must be legally capable of entering into a purchase transaction under the laws that apply to you. If you permit a minor to access the Services through a device or account you control, you remain responsible for that use where applicable.

When creating an account, checking out, or communicating with us, you agree to provide information that is accurate, current, and sufficient for us to process your request.

You are responsible for protecting any account credentials associated with your use of the Services and for activity occurring through your account.

Product Information

We aim to present product descriptions, specifications, photographs, and other information as clearly as reasonably possible.

Product appearance may vary slightly because of screen settings, lighting, manufacturing variations, device displays, or updates to product packaging and design.

We may update product descriptions, availability, specifications, or offered quantities when reasonably necessary.

Orders & Acceptance

Submitting an order represents your request to purchase the products listed in your checkout. An order is not necessarily accepted simply because it has been submitted.

We may review an order before acceptance, including payment confirmation, product availability, shipping information, and other transaction details.

If we cannot fulfill an order or need additional information, we may contact you using the email address, phone number, or other information supplied during checkout.

Cancellation and modification requests are handled according to our Shipping Policy and must be submitted as quickly as possible after the order is placed.

Pricing, Payment & Billing

The price charged for an order is the price displayed and confirmed during the checkout process, subject to any applicable promotion or correction permitted by law.

Unless otherwise shown, store transactions are presented in United States Dollars (USD).

Shipping charges, taxes, duties, or other applicable fees may be added where disclosed during checkout or required by applicable rules.

You agree to provide accurate payment and billing information and confirm that you are authorized to use the payment method selected for your transaction.

Shipping & Delivery

Orders are processed and delivered according to our Shipping Policy. Processing times and delivery periods shown on the website are estimates unless expressly stated otherwise.

Delivery may be affected by carrier operations, customs processing, destination conditions, severe weather, public holidays, or other circumstances outside normal fulfillment operations.

If tracking remains inactive for an unusually long period, an order appears lost, or another delivery issue occurs, please contact us at service@lorvixen.com so the matter can be reviewed.

Returns, Refunds & Exchanges

Eligible returns, exchanges, damaged-item requests, and refunds are handled according to the current Lorvixen™ Return & Refund Policy.

Please review that policy before sending any product back. A return warehouse address may differ from our registered business address.

Intellectual Property

Unless otherwise indicated, content made available through the Lorvixen™ store — including brand elements, written materials, graphics, layout, photographs, and other website content — is owned by, licensed to, or lawfully used by Lorvixen™ or the relevant rights holder.

You may use the website for ordinary personal shopping and informational purposes.

You may not copy, redistribute, commercially exploit, modify, republish, or create unauthorized derivative works from protected store content without appropriate authorization.

Third-Party Tools & Services

Certain store functionality may depend on services supplied by third parties, including payment providers, shipping carriers, analytics services, applications, and ecommerce technology providers.

These third-party services may operate under their own terms, policies, and technical requirements.

External Links

Our website may contain links to websites or services operated by third parties.

A link does not automatically mean that we control, endorse, or guarantee the content or practices of the linked service.

Please review the relevant third party's own terms and privacy practices before using its services or completing a transaction with it.

Shopify Platform

The Lorvixen™ online store uses Shopify technology to provide ecommerce infrastructure and related store functionality.

Purchases made through this store are transactions between you and Lorvixen™, operated by Shenzhen Qixin Shengshi Technology Co., Ltd., rather than purchases from Shopify.

Shopify may process information as necessary to host and operate the ecommerce platform according to its own applicable policies.

Privacy

Personal information submitted through the Services is handled in accordance with our Privacy Policy.

Because our store uses Shopify and other service providers, some information may also be processed by those providers where necessary to provide checkout, hosting, payment, fulfillment, analytics, security, or other store services.

Reviews, Suggestions & Other Feedback

If you voluntarily submit a product review, suggestion, comment, photograph, idea, or other feedback, you confirm that you have the right to provide that material.

Where permitted by law, you grant us permission to use submitted feedback for operating, presenting, improving, and promoting the Services, subject to applicable privacy and intellectual-property requirements.

Feedback must not violate the rights of another person, contain malicious software, impersonate another person, or contain unlawful material.

Errors & Corrections

Despite reasonable efforts, store information may occasionally contain typographical mistakes, incorrect specifications, pricing errors, outdated availability information, or similar inaccuracies.

Where legally permitted, we may correct inaccurate information and update affected store content.

If an error materially affects an order that has already been submitted, we may contact you regarding the available resolution.

Acceptable Use

You may use Lorvixen™ only for lawful purposes.

• Do not use the Services to violate applicable laws or another person's legal rights.
• Do not attempt to introduce malware, harmful code, or disruptive technology into the website.
• Do not scrape, interfere with, overload, or bypass store security systems without authorization.
• Do not impersonate another person or submit deliberately false transaction information.
• Do not use the Services to distribute spam, fraudulent messages, or malicious content.

Suspension or Termination of Access

We may restrict or terminate access to portions of the Services where reasonably necessary to address fraud, unlawful activity, security threats, misuse of the website, or material violations of these Terms.

Obligations that logically survive termination, including payment obligations, intellectual-property rules, dispute provisions, and liability provisions, will continue where applicable.

Service Availability & Warranties

We aim to keep our website and Services available and accurate, but online services may occasionally experience interruptions, maintenance, technical issues, or third-party disruptions.

Nothing in these Terms is intended to exclude or reduce warranties, guarantees, or statutory consumer rights that cannot legally be excluded in your jurisdiction.

Limitation of Liability

To the maximum extent permitted by applicable law, Lorvixen™ and the company operating the store will not be responsible for indirect, incidental, special, or consequential losses that were not reasonably foreseeable from the relevant transaction.

Nothing in these Terms excludes liability that cannot legally be excluded or limited, including any rights or remedies that applicable consumer law requires us to provide.

Responsibility for Your Conduct

You remain responsible for losses or claims caused by your unlawful use of the Services, infringement of another party's rights, or material breach of these Terms, to the extent permitted by applicable law.

Severability

If a court or other competent authority determines that one provision of these Terms is invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

Waiver & Entire Agreement

A delay or failure by either party to enforce a right under these Terms does not automatically waive that right.

These Terms, together with the policies and notices incorporated into them, form the agreement governing your use of the Lorvixen™ Services unless another written agreement expressly applies.

Assignment

You may not transfer your material obligations under these Terms to another party without our prior agreement where consent is legally required.

We may transfer rights or obligations connected with the operation of the business where permitted by law, including as part of a restructuring, sale, or transfer of relevant business assets.

Applicable Law & Mandatory Consumer Protections

These Terms are interpreted according to the laws applicable to the relevant transaction and the business operating the Lorvixen™ store.

If mandatory consumer-protection laws in your place of residence provide rights that cannot be waived by contract, those mandatory rights continue to apply.

Headings

Section titles and headings are provided to make these Terms easier to navigate. They do not independently change the meaning of the provisions that follow them.

Changes to These Terms

We may revise these Terms when our store operations, Services, policies, legal obligations, or business practices change.

The latest version will be posted on this page. Where applicable law requires additional notice of a material change, we will provide that notice using an appropriate method.

Continued use of the Services after an updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by law.

Contact Information

Questions regarding these Terms or the operation of the Lorvixen™ store may be directed to: