Contact Us

Contact Us

We’re Always Happy to Hear From You

At Lorvixen™, customer care is an important part of our brand experience.

Whether you have a question about a product, need assistance with an order, or would simply like to share your thoughts, our support team is ready to help.

We are committed to providing friendly and reliable assistance throughout your shopping journey.


Get In Touch

Phone / Text

+1 (562) 317-6213

Email

service@lorvixen.com

Company Address

Xuzhou Chonglejia Network Technology Co., Ltd.


Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (EST)


Order Assistance

For questions regarding an existing purchase, please include your order number and relevant details in your message. This helps our team review your request and provide a faster response.

We appreciate every customer who chooses Lorvixen™ and look forward to creating a better experience for you and your pets.

Thank you for being part of the Lorvixen™ community.